Contact

Get in touch

We are a small team and we answer every message ourselves. Whatever the question is, we would rather hear it than have you wondering.

Two ways to reach us

Use the contact form on this page. It is the fastest way — fill it in, press send, and it lands straight in our inbox. Tap HERE ↓ to go straight to it.

Or write to us from your own email app. Our address is support@shopnextgrip.com — copy it into a new message.

We reply within 24 hours on business days. If your message is about an existing order, please include your order number so we can pull it up straight away.

What we can help with

• Where your order is, and what your tracking number means
• Changing a shipping address before the parcel leaves
• Returns, replacements and refunds — see our Refund & Returns Policy
• Whether the mount works with your phone, case or surface
• Anything that arrived damaged or not as described

Before you write

Our FAQ page answers the most common questions in a few seconds, and our Track Your Order page shows exactly where your parcel is right now.